1. Acceptance of Terms
By accessing or using Rensis ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Rensis provides AI-powered synthetic consumer research services. Our platform generates synthetic consumer responses to help you evaluate product concepts before investing in traditional market research.
3. Account Registration
To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Submit content that is defamatory, obscene, or infringes on others' rights
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Resell or redistribute the Service without authorization
5. Intellectual Property
Your Content
You retain all rights to the product concepts you submit. We do not claim ownership of your content, and we do not use your concepts to train our AI models.
Our Service
The Service, including its design, features, and underlying technology, is owned by Rensis and protected by intellectual property laws.
6. Subscription and Billing
- Subscription fees are billed monthly in advance
- You may cancel your subscription at any time
- Refunds are available within 14 days of initial purchase
- Unused surveys do not roll over to the next billing period
7. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind. While our methodology correlates highly with traditional research, synthetic consumer responses are not a substitute for real market validation.
8. Limitation of Liability
Rensis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
9. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
11. Contact Us
If you have questions about these Terms, please contact us at legal@ssrinsights.com.